Is it possible to get a “Word” download of my standard report if it contains an advanced global filter and two reporting segments?


Hello, I need some help. I have created a standard report. It includes one global advanced filter and I have also created two reporting segments on which to compare results for each question. The standard report includes a chart for half the questions and a summary table of open text answers for the other half of the questions.

I am trying to download this report as a Word document so as to allow better format editing . Unfortunately the word download document only contains the first of my 20 questions and the chart does not show the segments. The 19 other questions are not included in the document at all.  Is there a limitation on the Word download feature of a standard report when filters or segments are applied?

Any insights greatly appreciated. Thanks.

Dominic Sharpe answered

    Hi Joe,

    The Word document should include all survey questions so it seems like you might be running into an issue. I can’t say that I have personally run into this issue – I might suggest reaching out to SurveyGizmo Support as they will be able to look at your report directly and troubleshoot, whereas here in the Community forum we can only offer suggestions:

    Hope this helps!

    Dominic Sharpe answered


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