My question asks people to give three words. The most frequently mentioned word isn’t even showing up in the resulting word cloud! Why? Something I need to reset to fix?
It is difficult for your fellow SurveyGizmo users to diagnose this problem without being able to see the responses or the wordcloud. You may need to submit this problem to SurveyGizmo Support.
I have used word clouds in other analysis applications. I know that if a word is misspelled, capitalized, it is treated as a unique word in the word cloud. It would be useful to know what question type you are using to obtain the three words.
Thanks, Jim W. It’s a textbox. So, the answer comes as word 1, word 2, word 3.
I appreciate your tip about capitalization. The most frequent answer does have some with an initial capital and some without, depending on whether it was the first or second word listed, but the mystery is that word still doesn’t show up in the word cloud at all.
I’ll try that – thank you again!