[Solved] With the new format, how do you make the radio buttons work in Internet Explorer?


Hello – I work in a Department of Defense facility, and people who use my surveys use Internet Explorer. with the recent Survey Gizmo changes, I can’t figure out how to make the radio buttons show in Internet Explorer.  The directions on the Survey Gizmo site are for the old way.  Please help!  I have asked the question via “email a support hero” but haven’t heard back yet!  Thank you! 

GPS Clients 0218158 asked
    • I also didn’t realize this was an issue until one of the respondents told me they couldn’t select an answer. There should be a warning when selecting this option that this is an issue. I use radio buttons ALL the time and will need to switch survey providers if there isn’t a work-around.

    Best answer


    We run surveys in DoD healthcare facilities, so we run into this problem too.  You have to disable the interactive radio buttons and use the default browser icons.  Open the STYLE tab and scroll down to the bottom of the menu to the LAYOUT option.  Click on it and then open the LAYOUT OPTIONS menu.  It is the fourth option on the list.

    Jim Wetherill answered


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