[Solved] Why is there a delay when I try to edit a question

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I wrote a question.  I saved it.  Later I want to edit it.  I click on edit.  The edit box opens, but I can’t highlight the question or any of the responses for minutes.  I wait, I wait, I wait.  Finally the system “wakes up” and I can edit.  But it takes forever, and it is frustrating. 

Tawnee - SurveyGizmo selected answer

    Best answer

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    Hi Robert!

    Thanks for stopping by our community.  :) I am sorry to hear that you are running into issues with editing a question. This type of delay can be due to many things. It could your network connection, an issue with too many cookies and temp files in your browser, or due to the age of your browser.

    I did not see any reports of app slowness or run into this myself. Is this something you are still running into? I would suggest to reach out to us via chat. We are more than happy to troubleshoot and test this issue with you.  I appreciate your time and have a great rest of your week!

     

    As always, we are happy to be of service.  Have a rocking’ day!

    Tawnee

    Tawnee - SurveyGizmo selected as best answer
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