[Solved] Why is my SPSS zip download empty (there is survey data in the survey, and it worked last week)?

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I’m testing a survey due to go to field tomorrow. For some reason the SPSS export is downloading empty.

I did a test download last week and it was fine. In between now and then I have renamed all the variables so that the download is more easy to use. It still worked when I had renamed some of the variables, but I hadn’t tried since I updated all of them. The exports from last week still work fine when I download them. 

Any ideas what might be happening?

 

Will Victor309127 asked

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    Lola Gill 6.93K Rep.

    In my experience an empty zip file in SPSS usually points to invalid characters within the variable names – that is where I would start troubleshooting.

    One common cause is having a variable name that starts with a number, I know variables names that start with a number are not compatible with SPSS.

    Here is a link to some FAQs on SPSS:

    http://help.surveygizmo.com/help/article/link/spss#faq

    I hope this helps!

    Lola Gill answered
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