Why can’t I “Save Page” once I edit the logic for my page?


I’ve edited the title and description of a page but cannot save the changes. 

jtagle answered

    Same thing happens to me. It’s maddening.


    Never happens in Qualtrics.

    Charles Mander answered

      I have the same issue. I solved it by copying the page and it allowed me to change the title on the duplicated page. It worked for a while and now I cannot change any titles. I log off, log on, duplicate pages …. nothing.

      jtagle answered

        OMG How annoying! I want my money back …have wasted a ton of time and now this is useless!!!!

        jenniferwalker answered

          It’s a JavaScript error in surveygizmo:

          ‘CKEDITOR’ is undefined

          Lola Gill commented
            • how do you fix this?

            • This is something that I’ve seen happen with a brief drop in internet connection – in that case, refreshing the screen and trying again resolves the issue for me.


            I’ve tried, logging out and in, clearing cache and cookies. Sometimes it lets me save and sometimes it doesn’t. Currently, I just did both of the above steps with no luck. I’m attempting to change the title of the page and to adjust the logic. It won’t allow me to save either of those edits whether I do them together or separately. 

            erinehart answered


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