why are my surveys results blank?

0

here is a link to my responses: https://app.surveygizmo.com/explorer/responses/id/3144813

 

Is there a way to tell where the blank responses are coming from?

Is there something wrong with the survey?

Thanks for your help

Beth Racette

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Dominic Sharpe answered
    0

    Users in the community forum do not have access to your account so won’t be able to view your survey/responses.

    One thing that can cause blank responses is a scenario where no questions are required and the respondent gets to the end of the survey. This is considered a ‘Complete’ response by SurveyGizmo.

    If this is not the case in your survey, I recommend reaching out to SurveyGizmo support via live chat or email as they will have access to your survey.

    https://help.surveygizmo.com/help/surveygizmo-support-hours

    Keep in mind you may need to grant access if you haven’t already:

    https://help.surveygizmo.com/help/grant-surveygizmo-support-access

    I hope this helps clarify!

    Dominic Sharpe answered
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