Currently, my thank you page is set with “Responses are marked as complete when they reach this page”.
I tested it several times and they are all marked as Partial responses. Can someone help explain why?
So far, I have read these two help articles:
I have also tried to change the “override response status” option on the thank you page.
If the problem is related to which questions are required or not required, is there a best practice tip for this? In other words, should all questions be required or not required?
Lastly, I have a pro-subscription in case this affects the options I have.
Responses are marked as Partial when that respondent does not reach the Thank You page, the end of the survey. If all your responses are being marked as Partial a few things to look at would be any logic you have setup that would prevent your survey takers from reaching the end. Also redirects are another thing can take a respondent away from the Thank you page.
I have a great document here that defines these for you. Take a look at the Response Status tutorial. This may help clarify things a bit. And if not, please let us know! You can chat us, reach here on this post or email us at firstname.lastname@example.org. We are happy help!
As always, we are happy to be of service. Have a rocking’ day!