within my response fields i am seeing 00/00 for several responses. what is this?
I’m very sorry for the trouble with this. We had an issue in our system for a brief time yesterday that only respondents answering surveys from mobile devices were running into. The data anyone put into an open text question from a mobile device was getting converted to 00/00/. As soon as we were made aware of the problem, our development team worked quickly to resolve it. The issue was present between 12:16 and 2:22 MST yesterday and has been resolved since, so no responses outside of that timeframe should be affected.
Tim – SurveyGizmo