I want to have the results file to include data that is on the customer list used for emailing, such as customer number, customer value, and account manager. But I am not sure of the best way to do this.
I do not want the customer to see the data, it is just something I want added to their results.
Do I use URL Variables, Merge Codes, or is there a different way. I’m sure this is a simple question and just may be confusing myself.
It sounds like you want to pre-populate a survey response with customer data but do now want to show it to the survey respondent.
There are a few methods for pre-populating a survey… the most common option is an email campaign:
You can create Hidden Values on any survey page where you can use merge codes to pre-populate data from an email campaign.
Here is a link with some other pre population options:
I hope this helps!