Greetings, I am Alberto.
I am working on a questionnaire about perception, and I need the participants to see a few video clips. They will be able to see it only once. However, even though the clips are small in size (10 mb) I have seen that on some occasion buffering can be a big issue and invalidate my data. Is there any way to make the video preload before playing? The videos are about 15-20 seconds length.
Thank you in advance for any help!
I wonder if the way the videos are added to the survey could be affecting this… Are you using SurveyGizmo’s built in Video Player or embedding a video from an external source? Depending on which option you are using, you might try the alternative to see if that improves this behavior:
I hope this helps!