Video Preload on Survey


Greetings, I am Alberto.


I am working on a questionnaire about perception, and I need the participants to see a few video clips. They will be able to see it only once. However, even though the clips are small in size (10 mb) I have seen that on some occasion buffering can be a big issue and invalidate my data. Is there any way to make the video preload before playing? The videos are about 15-20 seconds length.


Thank you in advance for any help!

Lola Gill answered
    Lola Gill 6.99K Rep.

    I wonder if the way the videos are added to the survey could be affecting this… Are you using SurveyGizmo’s built in Video Player or embedding a video from an external source? Depending on which option you are using, you might try the alternative to see if that improves this behavior:

    I hope this helps!

    Lola Gill answered


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