Video doesn’t load when using invite links

0

Hi,

 

I have embedded a video on the first page. The video loads when using the general link, but it doesn’t when going to the survey via an invite link.

 

Anybody encountered this issue before and found a solution?

 

Thanks

Tim

 

 

Dominic Sharpe answered
    0

    Are there any differences between the links – specifically is the general link HTTP and the invite link HTTPS? or the other way around?

    You will want to make sure that the embedded video link matches the protocol of the survey link (both should be HTTP or HTTPS).

    Hope this helps!

    Dominic Sharpe answered
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