I have built a survey, and there is a setting “timeout after 20 minutes of inactivity”.
I want to turn it off, how can I do this?
Where and how is this timeout message appearing?
SurveyGizmo does not have a timeout setting. It is most likely a security feature that has been set up in your browser or within your network. You can refer to the SurveyGizmo documentation for details – https://help.surveygizmo.com/help/why-do-my-respondents-report-time-outs
It is not likely, but perhaps a page timer has been set up for your survey. You can review the documentation for details on this too – https://help.surveygizmo.com/help/page-timer