uploading a video is not working.

0

i am trying to upload a video file to the library.  It is an M4V file, 9.2 MB and i have nothing else in the library.

 

I click on Upload Video File, find it, and up load. It shows “working”, then stops, and the video is not uploaded to the library

fiona answered
    0

    In taking a look at the supported file types under the FAQ below, M4V is not one of the supported file types:

    https://help.surveygizmo.com/help/libraries#faq

    You might need to try converting your file to one of the supported file types.

    Hope this helps clarify!

    Dominic Sharpe answered
      0

      Heh thanks for checking Dominic, and I figured that out too eventually and did a file conversion.

      However, I still cannot get it working.

      fiona answered
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