[Solved] Update account to trial mode only


Can we switch our account to trial mode?

Our Survey Gizmo subscription has or will soon be expiring and we are not renewing at this time. I was previously advised that this account must be switched trial mode so we can keep historical surveys and we can reactivate account should we need to reinstate in the future.




Cristina Basio asked

    Best answer


    Hi Cristina!

    Thanks for checking out our Community! Did you know you can downgrade to our Free account? Check out the details here: Downgrade or cancel your acccount. Take a look and let us know if you have any questions about this process. Chat us or shoot us a note at support@sgizmo.com. We are happy to assist!


    As always, we are happy to be of service.  Have a rocking’ day!


    Tawnee - SurveyGizmo answered


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