unsubscribed contacts


Are unsubscribed contacts unsubscribed from all future surveys sent via SurveyGizmo, even those sent from another account or sent in another year?

Community Admin answered

    Hi Kathy,

    Great question! They are unsubscribed globally for the account only. If another account were to add that email address it would not be unsubscribed in that account.

    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin commented


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