unsubscribed contacts

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Are unsubscribed contacts unsubscribed from all future surveys sent via SurveyGizmo, even those sent from another account or sent in another year?

Community Admin answered
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    Hi Kathy,

    Great question! They are unsubscribed globally for the account only. If another account were to add that email address it would not be unsubscribed in that account.

    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

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