In a client list upload snafu, I deletes a group of contacts/email. When trying to upload the updated list again, the contacts previously deleted were not imported (getting a “Dupe” error) and stayed marked as deleted.
How can I get those emails back on the list?
I had the same issue on one of our surveys. I think you just need to check the option to Allow Dupes when you are first uploading the spreadsheet, see below.
That worked for us. Hope it helps!
I was afraid I’d get duplicates of the emails that were imported (but not deleted). MY work around was to upload a list as a “global list” and go from there…
Still, it is a little frustrating that: 1. there is not a simple/quick way to fix it, 2. not being able to get quick support…