Unable to edit a “Text instruction”

0

Hi, 

I created a new “Text/Media” but now I can’t edit it, I have this info “There was an error performing that action”. I’m not able to delete the question as well.

 

I tried to copy my survey and delete the text from here but same result…

Can you fix the bug please? 

Community Admin answered
    0

    Hi again!

    It looks like you are using a invalid login email so I was unable to shoot you an email. I was able to fix this in the survey titled “Habits questionnaire EN.”

    I hope this helps!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered
      0

      Hi there!

      I will open a support ticket with you to gather more details to get this fixed up. You will receive an email shortly!

      Bri Hillmer
      Documentation Coordinator
      SurveyGizmo Customer Experience Team

      Community Admin answered
        1

        I have flagged your posting for the attention of SurveyGizmo Support.  The SurveyGizmo users on the Community forum might be able to guess as to the cause of this problem, but only SurveyGizmo Support will be able to diagnose and solve this problem.

        Jim W (Moderator) answered
          ×

          Login

          Question stats

          • Active
          • Views1923 times
          • Answers3 answers
          • Followers1 follower