How to troubleshooting Action issue from Session id




I got a error notification from surveygizmo, and it has “session id” in mail.

Is there any place I can find more log information in surveygizmo ?


Thank you.

Dominic Sharpe answered

    If you export your survey data to CSV/Excel, the file will contain a column for session id – you should be able to track down the response associated with the session id that you received and that hopefully sheds more light on the error:

    Hope this helps!

    Dominic Sharpe answered


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