Trouble verifying my email address with a Scout account


Hi – I have just created a Scout account and built my first survey.  I think it will be a small survey with limited respondants and it will give me a good opportunity to trial the Survey Gizmo platform.  Building the survey was a breeze and very intuitive.  But before I can share my survey I need to verify the email address on my account.  I have tried to do this several times over the last 24 hours and I do not receive the verification email.  Nothing in my inbox and nothing in my junk folders.  Any suggestions?  Is there any other way to get past this step?

Admin - SurveyGizmo commented
    • Hi James,

      Thank you for posting on the Community forum! My apologies for the trouble with the verification email.

      I have alerted our Support team and they will be reaching out shortly to assist!

      Best regards,

      David Domagalski
      Documentation Specialist | Customer Experience
      SurveyGizmo |


    Hi James,

    I have flagged your posting for the attention of SurveyGizmo Support.  I am not sure how many other your fellow SurveyGizmo users on the Community Forum have experience with this type of problem, so Support may be your best option.

    Jim W (Moderator) answered


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