I built a Skip / Disqualify Logic into my Survey. Disqualified respondents receive a message which I built in the Primary Setup of this Action.
But what about the translation of this message? I did not find any possibility to build in the Translation similar to the Translation of “normal” questions (thus I put it on the same Screen as the master language is).
Is there any Special Translation field for this action?
The Disqualify message can be translated via the Text & Translations tool. You should see something like this:
Hope this helps!
Thanks for this.
Yes, it worked. But I´m pretty sure that the text box has not been displayed when I built in the translation last week. Is that possible?
When I put in the disqualify message today another problem occured with the translated text: The HTML tags did not work. The tags itselves are correct as they work in the master version.
I did not copy in the tags but wrote them manually.
Any idea why this could happen?
I’m not sure regarding the translation option not being available when you built it – I have not myself run into something like that (the feature itself is not new, so I can’t really say).
About your HTML issue, you mentioned that you put in the tags yourself – did you put the tags into the ‘source’ (you would access the source via a <> icon). If using tags, they should be input into the source.
I can only offer advice and suggestions here (without having access to your survey).
Hopefully this is helpful!
It can be manually translated, but when using the export & import functionality, this message doesn’t seem to come with… caught this one too late..