Transfer of Account from US to EU

0

Hi

I have set up an account by mistake on the US server –  My test file using the 7 day trial is on the EU server.   

 

I need to transfer my paid for account over to my EU server – Any ideas

Dominic Sharpe answered
    0

    Hi there!

    I think this help article will be a good place to start:

    https://help.surveygizmo.com/help/eu-canadian-servers

    There is a process for transferring surveys, including filling out a request form. If you need anything done in excess of what is described in the link above, you may need to reach out to SurveyGizmo Support:

    https://help.surveygizmo.com/help/surveygizmo-support-hours

    Hope this helps!

    Dominic Sharpe answered
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