[Solved] Tooltips on Mobile


I’m attempting to add tooltips to survey questions as described in this support article.

The issue comes up with mobile — unfortunately, at least testing on iOS, tapping outside of the tooltip does not close the tooltip.

The solution provided at the bottom of that article (involving some extra CSS and a short bit of javascript) also doesn’t work — the purported close tooltip “button” isn’t showing up and functionality is still limited to not being able to close them.

Any help in solving this issue would be incredibly helpful.

Thank you!


Community Admin selected answer

    Best answer


    Hi Robert,

    My apologies for the slow response! The code in the tutorial was missing some essential pieces. I’ve updated and this should be working now again if you want to copy and paste the 2 code pieces back into the survey you should be all set!

    Sorry for the trouble!

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin commented


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