I have monthly reports that get sent to multiple people that do not log into Survey Gizmo. They typically run the report from the link in the email, it is a webpage, but then in the top right there are buttons for: word; excel; PDF so they can save it. This month the links are not there. The only thing I changed in the report was I inserted another report inside this report. So, did something change with the links that are sent out with Reports from Survey Gizmo?
Nothing should have changed that we’re aware of, could you send us an example of one of the links that doesn’t have the Share options? Send it along to firstname.lastname@example.org, along with the name of the survey it came from so we can take a look. Chances are if you used the Combined Summary Report feature, that might be what caused it but we’d need to see just to make sure.
Be excellent to each other,
Survey Time Lord – Customer Support Hero