Temporary upgrade


Apparently the Support Team is off until 11/1, so I thought I’d ask my question here. We’re on a Basic plan and I wanted to test the Pro plan with an email send. Does anyone know if I can upgrade for just one month to test and then downgrade again if needed?

info answered

    Hi@Untours !

    You absolutely can upgrade your Basic account to Pro for a month and downgrade again if needed. This can all be achieved within the Account > Account Summary under the Plans section.

    Please let our Support Heroes know if you have any follow-up questions!


    David Domagalski
    Survey Explorer & Documentation Specialist
    SurveyGizmo | http://surveygizmo.com

    Admin - SurveyGizmo answered
      info 11 Rep.


      the above answer seems to be not valid yet, due to change in pricing period. Is it correct?

      We have a free version now.
      What if we take, let’s say, basic licence (now only yearly) and after 1 or 2 month we want to move to standard or market research?

      How billing works in this case?



      info answered


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