Switching between Basic and Pro versions – is this allowable on a monthly basis?


Hi Edward –

You sure can! SurveyGizmo will automatically pro-rate the cost to upgrade from the Basic Plan to the Professional Plan. This charge is immediately assessed once you choose to upgrade in-app.

When you decide to make the switch back to the Basic plan, your account & features will automatically be downgraded and, at your next renewal date, you’ll be charged Basic subscription renewal cost. This means that it’s in your best interest to downgrade as close to your next renewal date as possible.

I hope this helps!

Master of Coin answered


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