Is anyone able to access surveygizmo.com today? It seems to have been down for our organisation for at least 2 days. We cannot access any support. Any advice gratefully received.
We are unable to access our account. We get a continuous message of:
You don’t have a valid or active user license. Visit the Activate page to reactivate your account.
Even if we click Activate it says:
Sorry, your request couldn’t be completed.
Can someone help us?
Account ID: 621870
We are on the US server and have had no problems. I have flagged your posting for the attention of SurveyGizmo.
There is a webpage – http://surveygizmo.statuspage.io/ – that details the current status of all the SurveyGizmo application on all servers. There is also a link in the top right corner of this page that will llet you sign up for status notifications thru email.
I’m sorry to hear about the trouble you are having accessing SurveyGizmo. We’ve not had any outages in the past two days. I will reach out to you via an email to gather more information about the trouble you are experiencing!
SurveyGizmo Customer Experience Team