is surveygizmo.com site down?

0

Is anyone able to access surveygizmo.com today? It seems to have been down for our organisation for at least 2 days. We cannot access any support. Any advice gratefully received.

Executive answered
    0

    We are unable to access our account. We get a continuous message of:

    You don’t have a valid or active user license. Visit the Activate page to reactivate your account.

    Even if we click Activate it says:

    Sorry, your request couldn’t be completed.

    Can someone help us?

    Account ID: 621870

     

    Executive answered
      0

      Hi there,

      I’m sorry to hear about the trouble you are having accessing SurveyGizmo. We’ve not had any outages in the past two days. I will reach out to you via an email to gather more information about the trouble you are experiencing!

      Bri Hillmer
      Documentation Coordinator
      SurveyGizmo Customer Experience Team

      Community Admin answered
        0

        We are on the US server and have had no problems.  I have flagged your posting for the attention of SurveyGizmo.

        There is a webpage – http://surveygizmo.statuspage.io/ – that details the current status of all the SurveyGizmo application on all servers.  There is also a link in the top right corner of this page that will llet you sign up for status notifications thru email.

        Jim W (Moderator) answered
          ×

          Login

          Question stats

          • Active
          • Views5781 times
          • Answers3 answers
          • Followers1 follower