[Solved] A old survey that says – This is a template, not a regular survey.


Someone has created a survey sometime back and I think have resused each year without making a copy each time.  They now want to get the results from the current 79 responses received but I cannot see this option. So I cannot run a report for them.

I cannot make a copy or change it to a survey.

Could someone please take a look for us and see what they problem is and fix this or tell us how to do.

Hope you can assist.

Patsy Kennedy

VicRoads Melbourne Australia



Dominic Sharpe selected answer

    Best answer


    You might also explore the solution described here:


    Let us know if this doesn’t fix if for you!

    Dominic Sharpe selected as best answer

      Hi Patsy,

      I have flagged your posting for the attention of SurveyGizmo Support.  No one in the Community will be able to access your account to diagnose the problem.

      You can contact SurveyGizmo yourself at the following link – https://community.surveygizmo.com/email-a-support-hero/

      Jim W (Moderator) answered


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