Survey Suspended – Bounced emails


If my survey is suspended because bounced email percentage has exceeded limit but my delivery stats show that all emails on list have been “sent” – can recipients who did receive the invitation continue to the complete current survey?

Dominic Sharpe answered

    Yes, anyone who was able to receive a link will absolutely be able to take the survey. The campaign suspension refers to the sending of emails only – it does not affect survey taking or the links.

    Hope that clarifies

    William Ward commented


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