Survey not stating it is “active”


I’m not sure what category to select but I have three surveys out there and only one has “active” by the survey. The other two surveys still have the  “meters” showing how long it will take to do the survey.  I have sent the link out and will start receiving submissions after January 3, 2017 but am concerned why the two surveys don’t reflect an “active” status.


Lola Gill answered
    Lola Gill 6.99K Rep.

    Any survey that you create in SG is automatically active (available to collect responses if/when shared) – unless you close the survey.

    The ‘meters’ would indicate that the survey(s) have not yet collected responses – as soon as the first response comes in, the ‘meters’ should change to show the response metrics.

    I hope that helps clarify!

    Lola Gill answered


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