Survey Responses not being saved


When I complete the survey, I can see new responses in the ‘Individual Responses’, but the ‘Responses’ number at the top doesn’t update, and I don’t see my new response in my data exports (even after refreshing). Help!

Dominic Sharpe answered

    How are you completing the survey? What type of link is being used? This may provide clues as to what you are seeing.

    If you can pass along some additional details, perhaps community members will be able to assist.

    Dominic Sharpe answered


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