Survey Respondents getting an error

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We are having respondents who cannot complete the survey.  They get an error that states “surveygizmo.com is not repsonding” .   Some have gotten it several times.  

Community Admin answered
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    Hi Victoria,

    I’m sorry for the trouble you are having with your survey. I’ve sent you an direct email so that I can gather more information to troubleshoot the problem you reported.

    Bri Hillmer
    Documentation Coordinator
    SurveyGizmo Customer Experience Team

    Community Admin answered
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      Hi Victoria,

      Thanks for posting to the Community Forum.  Unfortunately none of the other SurveyGizmo users on the forum can give you an authoritative answer to your question, so I have flagged your posting for the attention of SurveyGizmo Support.

      SurveyGizmo has a STATUS page that you can check to see if there are any system-wide problems – http://surveygizmo.statuspage.io/.  It does not look like there were any problems today, but you should always check this page if you think that there is a problem with your survey.

      Jim W (Moderator) answered
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