Survey received after email campaign link closed


I have a survey with an email campaign named July Data.  On August 1 I closed the link to that campaign, but I still received a response on August 6. The survey was started July 22.

Can someone confirm that the reason I received a response after the link was closed was because the response was started before the link closed? As I understand it, the respondent would received a unique link if they save the survey and my guess is that unique link doesn’t get closed.

If that’s not the case I’d like to try to understand how that happened.


Thank you!

Dominic Sharpe answered

    The unique link is the reason here.

    If the respondent starts answering the survey before you close it, they are locked into a unique session and can finish that session after the link has been closed.

    Hope this helps clarify!

    Dominic Sharpe answered


      Question stats

      • Active
      • Views3100 times
      • Answers1 answer
      • Followers1 follower