We had in the past weeks a few surveys where the quota was open, the survey was active but respondents can no enter the survey and get an overquota message. This usually happen twords the end of the survey and once we create a new link and switch the old link with a new one it is solved.
I assume this is a bug, but would love to know if anyonw noticed that and if you are going to solve it in Survey Gizmo. If you need further details I will be happy to share.
The scenario that you described – could it be answered by the information here:
https://help.surveygizmo.com/help/too-many-in-progress-message
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