Survey Gizmo embedding in iframe has scrolling issues while opening in mobile browser especially in IOS

0

Hi,

 

We have a requirement to embed survey gizmo in our site and it is embedded using an iframe.

Working Demo: http://ec2-13-126-223-5.ap-south-1.compute.amazonaws.com:8080/

When opening the above site in mobile, especially on IOS devices like iPhone 6, 6+, X, the iframe contents are not scrolling and hence the given survey is not completely seen. The iframe tag (in above site) was is embedded using the code obtained from survey gizmo site.

Quick support is appreciated. Thanks.

Admin - SurveyGizmo commented
    • Hi Claudia,

      Thank you for your post and our apologies for the trouble! I have opened a Support ticket on your behalf and you should have already received an email.

      Our Support team will be reaching out via that ticket with any additional questions/notes.

      Thank you for posting on the SurveyGizmo Community!

      Best regards,

      David
      Technical Writer
      SurveyGizmo Customer Experience

    1

    Thanks for posting to the SurveyGizmo User Community Forum. Since you are asking for quick support I have flagged your posting for the attention of SurveyGizmo Support.  There may be a fellow user on the forum who has experience with this problem, but Support may be a faster option.

    Good luck.

    Jim W (Moderator) answered
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