I have been having issues with changing my survey appearance, which does change in the “builder”, but when you click a shared link it appears unchanged colorwise.
I can edit copy, but not the colors.
What types of changes are you doing? Are they just text changes using HTML or something else? Have you considered using the Style tab for updating the survey appearance:
Feel free to elaborate!
Style tab is what I’ve been using. I can change the appearance in the style tab by making it look the way I need to. But after I save the changes and follow the share link, it still appears unchanged.
Sometimes these types of changes can take a little bit of time to update via the link (due to caching). You can use the clear link cache tool to force an update:
Hopefully this helps!