Just started utilizing SurveyGizmo and I need to know if the software delay online is normal or if it’s our internet connection speed.


I’m getting a little pause when building a survey using SurveyGizmo after each click. I’m used to a desktop survey tool that is immediate with no pause. So I’m trying to figure out if it’s normal or if my internet is too slow.

Jim W (Moderator) answered

    Hi Dawn,

    As a fellow user I am not in a position to evaluate the delays you are experiencing.

    I can tell you that SurveyGizmo reported processing delays yesterday afternoon.  You can learn more about SurveyGizmo System Status Updates at https://help.surveygizmo.com/help/what-is-the-status-of-the-surveygizmo-application





    Jim W (Moderator) edited answer


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