We are again experiencing issues with our SPSS data exports. The downloaded archive is only 1KB in size and can’t be extracted due to some damage according to the error message. This is not the first time we have problems accessing our data through a SPSS export.
What might be the reason for that? And this happens on different computers, positioned in different office locations which lead us to the suggestion that there is some problem with the SG system.
Please, provide assistance as soon as possible. We need to start DP today.
I have not personally run into issues with SPSS…
You may want to take a look at the FAQ’s here to see if that points you in the right direction:
Same problem here. This is ridiculous.
Hi, I ‘ve found another reason that causes problems with SPSS exports:
I advice you to check the report settings (Results–>Export–>SPSS) :
-check the variable names: each variable name must be in english (I mean only latin characters) and must start with a letter (not a number). If a variable name doesn’t start with a letter, the SPSS file you try to download is only 1KB in size and you can’t unzip it).
Hope this helps!
Hi, I experienced the same problem and now it’s solved.
When I tried to customize the SPSS file, I saw there were variables that they had an [OLD VERSION] status, and there were duplications.
SG helped me, so I advice you to go to the “Build” tab–>”Customize”, you have to check the box “Disabled Questions” and then go to each disabled question and remove it.
The variable duplications and the [OLD VERSION] question status will be disappeared and you could export the SPSS file.
Hope this helps!
We are experiencing this issue as well. Our SPSS exports today say 1kb in size and when we try to unarchive the corrupted zip file locally it creates a *.cpgz file.