[Solved] Social share not working on Facebook

1

I’ve setup social share for the survey 2358732 but it doesn’t seem to work – I’ve added text, image etc, but all I get is the attached. For Twitter it works perfectly?

 

best, Lars

 

lw364243 asked

    Best answer

    0

    Hello Seanalee

     

    I ended up solving the problem by removing the module, waiting a days time, and then re-enabling it. Seemed to do the trick, although I’m not getting an image when sharing to Facebook. Can do without that though…

     

    thanks,

     

    Lars

    lw364243 answered
      1

      Hi Molly.

       

      Thanks for your reply. After almost 48 hours, it’s still the same?

       

      best, Lars

      lw364243 answered
        1

        Hi Lars,

        I saw this post and thought I should jump in, has your survey been posted to Facebook yet? Or are we still experiencing the same issue?

        Seanalee

        Survey Princess

        seanalee flaherty answered
          1

          Hey Lars- From my experience Facebook caches very hard. SG’s doc says it can take up to 24 hours to update. http://help.surveygizmo.com/help/article/link/social-media-action#facebook-setup Hope that helps!

          Molly Hooper answered
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