How do I make a simple star rating question without the grid?

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ell47013 3 Rep. 13 Dec, 2018

I literally want to create the star rating question that is at the bottom of the forums page:

But can’t seem to figure out how to do it. When I use the star grid the column and row headers skew the formatting, even if I “hide” them by using “ ”. When I inspect the question on the forum page, it appears that it is a HubSpot survey??

Any insight would be greatly appreciated.

Thanks!

Ellen

Community Admin answered 14 Dec, 2018

1 answer

score 1 · Answer 1 · 2018-12-14T15:46:14+00:00

Hi Ellen,

I really appreciate your sleuthing on our documentation! The rating on our articles is actually provided by our knowledge base vendor KnowledgeOwl.

I’m sorry to say that we don’t have a single star rating grid question type like you describe. If you want to create a Star Rating Grid with one row and one column you can use the below CSS to hide the column and row headers from displaying. Simply paste the below code in your survey’s theme. To do so go to the Style tab, scroll to the bottom of the survey preview and click the link to access the HTML/CSS Editor and paste the below code on the Custom CSS tab.

.sg-first-cell, .sg-header-row-first {
display:none;
}

I hope this helps!

Bri Hillmer
Documentation Coordinator
SurveyGizmo Customer Experience Team

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