sharing report links / getting password requests even when the sharing option is for anyone with the link

1

trying to share a report with a client. i create a link using the option that ‘anyone with the link…’ can see the report. however my client is asked for a password

zainzohaib answered
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    Hi, I’m also facing the same issue, my reports don’t have any contact information. Quite honestly, the reporting functionality of Survey Gizmo is below expectations. So far it’s been unreliable.

    Kindly fix this issue!

    Admin - SurveyGizmo commented
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      Hi Fiona,

      I’m very sorry for the trouble that you have encountered with your shared reports. We were experiencing an issue with this functionality on Friday (March 3rd).

      A fix for the problem was released on that same day. Could you confirm that the issue is resolved on your end? If you are still having trouble, please reach out to our Support Team via live chat or email.

      I’m sorry for the inconvenience that this issue caused!

      Best regards,

      David Domagalski
      Survey Explorer & Documentation Specialist
      SurveyGizmo | http://surveygizmo.com

      Admin - SurveyGizmo answered
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        thank you!

        i created a new report without that question and shared that. i could open it (using a different email address) but my client could still not look at it. 

         

        Jim W (Moderator) commented
          • I have flagged this posting for the attention of SurveyGizmo Support. I am not sure if the restriction applies to the single report, or to any report generated by a survey that contains personal information. Someone in the Community with greater prior experience may be able to chime in, but asking SurveyGizmo Support will probably get you a better answer.

          1

          Does your report contain any contact info like names or email addresses?  SurveyGizmo will not allow reports with personal contact info to be openly shared – reports with this type of info have to be password protected.

          Admin - SurveyGizmo commented
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