I want visitors to be able to get an immediate response which needs to be tailored depending on the score from completion of a likert scale type questionnaire.
I’m not sure how you would like to provide the immediate response – if it is through email, I would suggest taking a look at this:
This covers sending an email from your survey – you can create multiple email actions and apply logic to trigger them to send. For example, send ’email A’ if the likert answer is ‘1’ or send ’email B’ if the answer to the likert is ‘5’…
Hope that helps!