Is it possible to set the setting so that refreshing the page doesn’t take the respondent back to the beginning?

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Hello,

 

I’ve had a couple of people complain after completing our surveys as they’ve refreshed a page, and it’s taken them back to the beginning. Is it possible to refresh the current page, rather than start again?

 

Laura

Dominic Sharpe answered
    0

    Hi Laura,

    This type of behavior is usually browser specific – as each survey page does not have its own link, refreshing the browser would result in refreshing the survey as a whole.

    It may be beneficial to include some instructional language on your surveys letting respondents know that they should avoid this practice.

    I hope this helps!

    Dominic Sharpe answered
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