I’ve had a couple of people complain after completing our surveys as they’ve refreshed a page, and it’s taken them back to the beginning. Is it possible to refresh the current page, rather than start again?
This type of behavior is usually browser specific – as each survey page does not have its own link, refreshing the browser would result in refreshing the survey as a whole.
It may be beneficial to include some instructional language on your surveys letting respondents know that they should avoid this practice.
I hope this helps!