Is it possible to set the setting so that refreshing the page doesn’t take the respondent back to the beginning?




I’ve had a couple of people complain after completing our surveys as they’ve refreshed a page, and it’s taken them back to the beginning. Is it possible to refresh the current page, rather than start again?



Dominic Sharpe answered

    Hi Laura,

    This type of behavior is usually browser specific – as each survey page does not have its own link, refreshing the browser would result in refreshing the survey as a whole.

    It may be beneficial to include some instructional language on your surveys letting respondents know that they should avoid this practice.

    I hope this helps!

    Dominic Sharpe answered


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