[Solved] Send email action sends different email to different passing grade submissions. One got correct [question(“quiz message”), id=”48″] another got error: [Invalid question ID: “50”. Check your merge code.]

0

Same passing score, same trigger, code for text and html is same, yet different emails were sent.  

???

https://app.surveygizmo.com/builder/build/id/2433526

send email action, both text and html: 

Greetings from David Morin’s Medical Massage Therapy Master Class
Thank you for submitting your MMT V test
A score of 70% or better is required to pass.

[question(“quiz message”), id=”48″]

Thank you.

Sam Small asked

    Best answer

    0

    Hi Sam!

    I’m not sure why you would have seen this strange error appear in your Email Action. The error message you saw means a question or survey element with the ID 50 did not exist in your survey when that merge code was processed. Why the ID 50 showed up there, instead of 48, I am not sure!

    A couple possibilities I would wonder about:

    Have any edits been made to the survey recently?

    Do you have any other email actions in this survey, that might have been where this email came from?

    Have you copied this survey, perhaps for testing, and the email with the incorrect ID actually came from one of these other surveys?

    I’m sorry for the strange error, and hope this helps answer your question!

    Nathan - Survey Astronaut answered
      ×

      Login

      Question stats

      • Active
      • Views305 times
      • Answers1 answer
      • Followers0 followers