I used semantic differential question type but despite the participants choose one of the answer, I got two answers like mirror. For examle, ” happy – very much, much, average, much, very much – ugly” are the question. When you choose “very much” closer to happy, I see that also “very much” closer to sad in output. How could I fix that?
This is happening because you have two sets of identical column headers (and as a result, identical ‘reporting values’).
While you can have identical column headers, you will need to define custom, unique reporting values in order for the system to recognize these as unique answers.
Take a look at the ‘Setup’ section here:
There is note titled (Optional) that discusses creating Custom Reporting values.
Hope this helps!