[Solved] Why is my Salesforce Integration failing?

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We have a survey that pushes to and pulls from Salesforce.  Upon completion, the Survey is not pushing to Salesforce.  We recently updated our integration user and other surveys are working fine.  I’m relatively inexperienced with SurveyGizmo and didn’t build it originally.  Any advice on where to look?

Dominic Sharpe selected answer

    Best answer

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    Commonly, something like this would be caused by your Push SalesForce Action being on the same page as the data that you are trying to push. If this is the case, you will want to move your Push action to the next page.

    I would also refer to the FAQ and troubleshooting section here:

    http://help.surveygizmo.com/help/article/link/salesforce-setup#faq-and-troubleshooting

    I hope this helps!

    Dominic Sharpe selected as best answer
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